Returns & Exchanges
At Arbiter Studio, we stand behind the precision and quality of our high-performance peripherals. If you are not completely satisfied with your purchase, you may return your items within 30 days of delivery for a full refund or exchange.
Return Process
- 1.Initiate Your Request
Log into your Arbiter Studio account and navigate to your order history to select the items you wish to return and receive a Return Merchandise Authorization (RMA) number.
- 2.Prepare the Package
Securely pack the electronics in their original packaging, ensuring all cables, accessories, and manuals are included to avoid restocking fees.
- 3.Ship the Item
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location, keeping a copy of your tracking receipt for your records.
- 4.Inspection and Refund
Once our technical team verifies the condition of the hardware, your refund will be processed back to your original payment method within 5-7 business days.